Despite our utmost endeavors, accidents and incidents can sometimes happen. These unforeseen and undesired occurrences have the potential to disrupt a company's work operations and can encompass work-related injuries, occupational illnesses, property damage, spills, and fires. It is imperative that all incidents are meticulously investigated, showcasing a company-wide commitment to an efficient and effective process aligned with the Safety Management System (SMS). The severity of the incident determines the level of investigation required, with more serious incidents necessitating a more comprehensive approach.

Course Objectives:

At the end of this training course, you will learn to:

Develop the knowledge and skills required to investigate all adverse events.
Understand the causes of accidents and ill-health.
Understand the elements that combine to form an accident.
Develop confidence & professionalism in investigating, interviewing & reporting
Ensure all employees & contractors are aware of the SMS and ‘Safety Culture’
Apply the legal requirements and company procedures

Who Should Attend?

This Advanced Accident Investigation & Reporting training course is suitable for those officers who may become involved in these investigations as well as Managers wishing to have a deeper knowledge of this process and crucially how it affects the interpretation of the law, regulations, and company procedures. This course is suitable for a wide range of professionals but will greatly benefit:

HSE Officers
Supervisors
Inspectors
Advisors
Auditors
Team Leaders/Managers

Course Outlines:

Incident and Accident Theories

Incident & Accident Analysis Overview, exploring Accident Theory
Identify accident and incident causation factors
What are the necessary conditions for an accident to happen?
Unsafe Acts V. Unsafe Conditions: Avoiding the “Blame Game”
Role of the HSE Team Leader and a trained and prepared workforce during an Investigation
Links between Risk Assessment and Incident Investigation
Factors that contribute to establishing a good safety culture?
Case Studies – organizations who survived and those who failed

Investigation Methodology

The six-step accident investigation process
Scene Protection and Examination - Who should be involved at this stage
Listen and Learn, and Learn to Look and Listen More
The importance of Note Taking v. reliance on memory
Scene Photographs (+video) and Sketching – equipment required
Case Studies

Root Cause Analysis

What is the “Root Cause” and why is it important
Basic v. Root Cause: Getting from “effect” to “cause”
What questions to ask to confirm “Root Cause”
From Root Cause to Prevention
Consider the Human Error issues
Help to establish and maintain regulatory due diligence
The role of policies, equipment, and training on accident prevention
Case Studies

Interviewing Techniques, Facts, Evidence & Witness Statements

Purpose and preparation for the Interview
Who conducts the interview?
Where to conduct an interview
Building Rapport with the witness
Obtaining Witness Statements
Forms and Format
Inculpatory and Exculpatory statements
Group Exercise (Obtaining Statements)

Report Writing & Practical Exercises

Forms, format, and structure
Effective Writing Skills – simple, self-explanatory, and straightforward
Writing the Report – the aim is to persuade and seek action
Help to prevent recurrence – cost savings (human and financial)
Class exercise - Accident Investigation based on case study
Class exercise - Produce the outline of a suitable report from the above

Filters