This course provides a comprehensive overview of the ISO/IEC 17025 requirements, along with the accreditation process and assessment of laboratory competence. Previously taught as separate courses, the integration of these subjects allows instructors to deliver a coherent and comprehensible explanation of the standard and its practical application.

Course Objectives:

You will learn how to evaluate laboratory documents and quality manuals. You will have an opportunity to review sample quality system documents from other laboratories. A quality manual will be examined as to its impact on laboratory operations and the purpose it serves. You will learn what information it should contain, what writing style is most effective and the requirements needed to keep a quality manual and system documents up to date.

Who Should Attend?

Laboratory assessors and lead assessors, laboratory directors, laboratory managers, quality managers, and technical laboratory staff.

Course Outlines:

Course Introduction
Pre-Course Quiz
Overview of Conformity Assessment concepts
Accreditation of accreditation bodies
Accreditation benefits and process
ISO/IEC 17025
Background of ISO/IEC 17025
Critical terminology
Requirements examined and explained
Critical quality system elements emphasized
Quality system documentation
Benefits of quality manual and related documents
Document control, maintenance, storage and disposal
Quality system structures
Evaluating the compliance of documents and the control system
Assessments of laboratory competence
Review of requirements
Human relation aspects of assessment
Planning assessments
Developing checklists
Effective questioning and assessment techniques
Final course material review and examination

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