Civil engineering and Constructions
Best Practice Property Management
Select Other "city & date"
Best Practice Property Management Course
Introduction:
Course Objectives:
- Improve your existing property management skills and enable yourself to more effectively
- Control costs whilst maximizing returns
Who Should Attend?
- Property Managers
- Property Administrators
- Residential Managers
- Real Estate Managers
- Real Estate Consultants
- Real Estate Brokers
- Real Estate Management Executives
- Shopping Center Managers
- Leasing Managers
- Building Managers
- Site Managers
- Housing Managers
- Landlords
- Facilities Managers
- Building Maintenance Managers
- Plant Managers
- Project Managers
- Contract Managers for Commercial, Residential, Industrial and Governmental Assets
Course Outlines:
Property Management
- Introduction to property management
- Defining the role of the property manager
- Duties, responsibilities, scope of management
- Policy creation and procedure education
- Technology and administrative controls
Maintenance Planning
- Principles of maintenance
- Planning and monitoring
- Working with contractors and consultants
- Purchase and inventorying supplies
- Risk management
- Property inspection
- Work order, maintenance requests and logs, task
- lists
- Do’s and don’ts of maintenance
- Typical maintenance problems & solutions
Occupational Safety & Health
- Applying OSH management in your property
- Safe management practices
- Hazard identification
- Controlling risks
Leasing Fundamentals and Lease Management
- Developing the leasing strategy
- Leasing initiatives
- Lease management processes, from marketing to documentation
- Understanding market forces
- Lease management strategies
- Managing the fundamental terms of the lease
Facilities Management
- Developing a corporate real estate planning framework that meets your organizations needs
- Managing various corporate real estate components
- What should you use in real estate services vs in-house provision
- Managing the balance between property management and facility management
Asset Management
- Establishing asset management objectives
- Property life cycle planning
- Implementing asset management functional activities and key asset management elements
- Calculating the cost of facilities over the property lifecycle
- Assessing facility performance requirements over the property/asset life cycle
Risk Management
- Overview of risk management as applicable to property management
- How to develop and implement a risk management framework
- Asset and infrastructure protection
Contracts and Outsourcing
- Development of Service Level Agreements
- Developing a strategic performance model
- Customer satisfaction
- Gaining stakeholder ownership and commitment
- Measuring the success of contract delivery
- Risk and reward management strategies
Tenant and Customer Relations
- Communication strategies and relationship
- planning
- What to incorporate in tenant and directors
- meetings
- Expectations of tenants