Human Resources and Training
Change Management for HR (CMHR)
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Change Management for HR (CMHR) Course
Introduction:
Course Objectives:
After completing the Change Management for HR Training Course, you will be able to:
- Explain HR’s role in change management;
- Describe how the partnership between business and HR can lead to success;
- Distinguish among the three different roles that HR can play and when each is necessary
- Consider how to use these roles in your own organization;
- Develop an action plan for the next change initiative;
- Use checklists and tools to implement the change initiative.
Who Should Attend?
Change Management for HR Training course is designed for:
- HR Generalist
- HR Business Partner
- Functional leaders, people leaders, and individual contributors seeking to advance their careers by elevating personal proficiencies, establishing HR as a partner to the business, and designing change initiatives that support engagement and organizational growth.
Course Outlines:
Introduction to Change Management for HR
- The role of change in organizations
- Change management principles
- Partnership between HR and the business
- HR’s change management roles: Architect, Broadcaster, Coach
Designing Change Initiatives
- Overview of Architect role
- Using human-centered design for a change initiative
- Using nudges in change design
Partnering with the Business
- Obtaining buy-in and sponsorship
- Identifying and involving stakeholders
- Creating the change management team
- Establishing decision-making authority
Setting Up Change Initiatives for Success
- Assessing change readiness
- Identifying and addressing organizational barriers to change
- Planning for and evaluating sustainability
Communicating the Right Information in the Right Way
- Overview of Broadcaster role and why communication is important
- How to communicate:
- Framing each message
Building a Strategic Communication Plan
- Importance of being strategic and planful
- Audience considerations
- Timing of messages
- Communication channels/methods
- Choosing the right senders
- Emotional resonance
Understanding and Addressing Reactions to Change
- Overview of Coach role
- Different ways people react to change
- Addressing resistance and barriers
Maximizing Employees’ Capabilities
- Identifying training needs
- Creating a training plan
- Building confidence
- Developing a growth mindset
Keeping Employees Engaged Through Change
- Importance of keeping employees engaged
- Building team cohesion
- Encouraging resilience
- Reinforcement methods (rewards, recognition)
- Creating a network of coaches (managers, super users, ambassadors)