A competency framework is a structured framework that outlines and defines each specific competency, such as problem-solving or people management, that individuals within an organization or a specific department are expected to possess.

Organizations that can effectively leverage and develop the potential and talent of their workforce are more likely to achieve higher profitability and attract greater investment.

This course provides comprehensive content that covers the design, implementation, and practical application of Competency Frameworks. It explores how these frameworks can be used to identify, train, develop, and enhance the return on investment generated through human resources. Given that human capital is often one of the most significant expenses, organizations that can effectively optimize and nurture the potential and talent of their employees are more likely to achieve higher profitability and attract greater investment.

Course Objectives:

By the end of the Designing & Implementing Competency Frameworks Course, delegates will have:

An awareness of competency frameworks
Reviewed how they differ from other methods
Reviewed the uses of competency frameworks in the HR context
knowledge of Utilizing the framework for recruitment, assessment identification and development purposes
knowledge to explain competencies to their managers and supervisors
Described the process through which competencies are identified
Identified the benefits of a competency framework
Developed an action plan for implementation in the workplace

Who Should Attend?

This Designing & Implementing Competency Frameworks Course ideal for :

Any person actively involved or considering developing a structured approach to managing the return on investment of the human capital via clear identification of criteria, objective measures, assessment and reporting.
Managers, superintendents, supervisors, and officers in the functions of Human Resources and/or training and development.
Line managers whose organization is currently, or about to start, using competencies as a framework for recruiting, selecting and training employees.

Course Outlines:

The Role of Competency Frameworks

What are competencies?
What they are intended to do?
Why the competency approach is needed
Defining organizational competencies with business goals
Links to Vision, Mission, Culture and Corporate Objectives

Developing the Competency Framework System

Working with Stakeholders
Communicating the intent
Consideration of Assessment Factors
Creating and Writing the Framework Terminology
Examples of Frameworks: Keep It Simple
Testing and Calibrating The Competency Framework
Review the Framework: Continual Improvement

Behavioral Frameworks: Design and Development

Identification of the Behaviors to Measure
Defining the Behavioral Competency Criteria and Levels
Methods of Assessment and Utilization: Psychometrics

Assessment Tools – Technical Frameworks

Designing Scales and weighting
Observation and feedback methods
Defining the Technical Behaviors to be Measured
Measurement Methods, Levels and Assessment
Technical Data Gathering and Assessment
Competency Requirements of People to Assess
Practical Assessment Exercise

Putting Competency Frameworks to use

Analysis and Reporting of results
Identifying weaknesses and potential competency gaps
Using competency evidence for organizational review
Demonstrating ROI Utilizing the Frameworks for Recruitment, Assessment and Development
Implementation Strategy Plan
Communication Plan to ensure Full Co-operation and Buy-in
Developing a Training Strategy of those Using the System

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