Effective Appraisals and Performance Management Training
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Effective Appraisals and Performance Management Training Course
Introduction:
A well-designed performance appraisal process offers continuous opportunities for acknowledging the achievements of individuals and providing them with constructive feedback regarding their performance.
Regular performance appraisals serve the purpose of identifying and addressing obstacles that hinder optimal performance. They can be utilized to channel people's efforts in the desired direction and inspire them to strive towards their goals. Moreover, appraisals foster the development of necessary skills and competencies required for achieving those goals.
Course Objectives:
By the end of Effective Appraisals and Performance Management Training course you will:
- Be knowledgeable around the Performance Appraisals Review process, its benefits and why reviews are carried out
- Know what a good Performance Appraisals discussion looks like
- Know how to set good objectives and provide feedback to employees
- Know when and how to follow up with an employee on agreed actions
- Know when a review leads to more informal action
- Understanding the different types of performance appraisal system
- Understanding the role of performance appraisal
- Formatting a plan for effective use of appraisal system
- Understanding the role of performance appraisal in multi-cultural environment
Who Should Attend?
This Effective Appraisals and Performance Management Training course ideal for:
- Line managers who have a responsibility for managing the performance and conduct of staff/employees.
- New and existing line managers who would like an introduction to or a refresh on Performance Review processes and general performance management.
- New entrants to HR who want to develop their career
Course Outlines:
Methodology of Appraisal and Performance management
- Introduction to performance appraisal
- Importance of performance appraisal
- Techniques for performance appraisal and assessment
- Importance of ethics in performance appraisal
- Performance management cycle and purpose of the annual performance review
- Organizations’ performance appraisal process
Formulation of a Successful Appraisal Scheme
- Distinguishing between “Formal” and “Informal” systems
- How is appraisal conducted? And Who conducts a performance appraisal?
- Developing a policy statement
- Formulating and implementing a “formal” appraisal scheme
Different Forms of Appraisal
- Understanding the concept of “Management by Objectives” (MBO)
- Concept of Behaviorally anchored rating scale(BARS)
- Concept of Behavior observation scale (BOS)
- Understanding which form of appraisal is efficient for use
- How to overcome the problems in performance appraisal
KPI in Performance Appraisal and Assessment
- Identifying the key indicators or issues in performance assessment
- Efficient methods in assessing (Employee personal problems)
- Evaluate a performance appraisal system and reviewing
- Performance appraisal and its understanding in multi-cultural environment
- Developing a personal action plan
The Day of the Appraisal Interview
- Training on handling the common problems of failure and mistakes
- Training on preparation and planning for an appraisal interview
- Certain tips on handling appraisal interviews
- How to use emotional intelligence? And understanding the feedback
- Real Training on appraisal interview – with role plays
- Review of the course and “Question and Answer session”