Effective Decision Making and Problem Solving

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Effective Decision Making and Problem Solving Course
Introduction:
In the realm of problem-solving, individuals engage in the identification and assessment of potential solution paths. Similarly, in decision-making, they embark on a similar journey of discovery and evaluation of alternatives. This course aims to enhance participants' proficiency in Problem Solving and Decision Making.
The Effective Decision Making and Problem-Solving training course encompasses exercises that foster skill development, enabling participants to apply problem-solving steps and tools. They will learn to analyze information in order to clearly define problems, think creatively, collaborate effectively within problem-solving teams, choose the most suitable approach for decision-making, create implementation plans, evaluate outcomes, and follow up on decisions. Additionally, the course emphasizes the importance of avoiding common pitfalls in joint decision-making.
Participants will acquire the ability to harness their creativity and leverage it to uncover novel paths. They will explore both convergent and divergent thinking while considering consumer decision-making processes. Moreover, they will learn how to effectively explore and define problems, optimizing their use of time and effort by prioritizing the most significant issues. The course will equip participants with proven techniques for creative problem-solving, empowering them to tackle challenges with confidence.
Course Objectives:
At the end of the Effective Decision Making and Problem Solving, you will able to:
- Define what a problem is and the different types of problems
- Recognize the importance of dealing with the cause of a problem
- Identify barriers to solving problems and how to overcome them
- Understand the different techniques to define and resolve simple and complex problems
- Learn how to apply logical and creative approaches to solving problems and making decisions
- Learn techniques that will help you to understand the cause of the problem
- Practice brainstorming techniques and using mind maps
- Understand the framework of concurrent ideation techniques
- Realize why you shouldn’t blindly rely on intuition when making a decision
- Know how to work with team-based or group decisions
- Learn how to overcome paralysis by analysis while making a decision
- Exercise various tools and techniques for evaluating solutions
- Implement a solution and know how to track and monitor its application
Who Should Attend?
Effective Decision Making and Problem-Solving training course is ideal for:
- Supervisors
- New and experienced Business Executives
- Senior and Middle Managers
- Project managers
- HR Managers
- All professionals involved in problem-solving and decision making
- All individuals who want to become better at making decisions
Course Outlines:
Introduction to Creativity
- The process of creativity
- Creativity applies to all spheres of life, not just to art
- Common barriers to creativity
- Creativity vs Innovation
Introduction to Creative Problem-Solving
- Is creativity in problem-solving always necessary?
- Principles of creative problem-solving
- Divergent thinking
- Convergent thinking
- Frameworks for creative problem-solving
Exploring and Defining Problems
- Understanding the cause
- How to be sure if this problem is real
- Root cause analysis
- Kepner-Tregoe process
- Pareto analysis
- Understanding systems
Divergent Ideation Techniques
- Brainstorming Techniques
- Visual mapping techniques
- Using mind maps and fishbone diagrams
- Questioning Assumptions
- Context Mapping
Convergent Ideation Techniques
- Pair & Share Technique
- How-How Diagrams
- PPCO Framework
- ALU Framework
Solution Analysis
- Using Logic vs. Intuition
- Viewing solutions in multiple ways
- The process of narrowing down solutions
- Creating rating charts
- Conducting risk analysis
- Individual vs team-based decisions
- Common Problems in decision-making and how to deal with them
- Cultural differences
- Quality of Data
- Accountability and transparency
- Trust
Making a Decision
- Styles of decision-making
- Understanding sensitivities
- Understanding paralysis by analysis
- How to deal with the ambiguity of outcomes
- Applying tools and techniques for evaluating solutions
- The Sunk Cost paradox
- Golden rules of decision-making
- Finalize decisions with the Decision Matrix
Implementing the Solution
- Considering implementation in advance
- Planning and delegation