In an HR role, you are likely to encounter various challenging situations where your responsibility is to guide employees through them. This necessitates having strong interpersonal skills and the ability to handle people and personal issues with sensitivity. However, the HR skill-set encompasses much more than that.

Traditionally, HR practitioners heavily relied on their past experiences to fulfill their daily responsibilities. However, as the world continues to evolve and the HR landscape undergoes significant changes, professionals are continuously seeking to enhance their skill sets and identify the most valuable skills to showcase on their resumes. Refining these abilities is crucial not only for their own future growth but also for the future success of the organization.

Course Objectives:

By the end of this Essential Skills for the Modern HR Practitioner training course, participants will be able to:

Demonstrate & understand the key activities of HR to support the achievement of the organization’s objectives
Recognize that managing people is a shared activity with Line Managers and HR
Identify and develop critical skills in crucial areas to ensure the right people in the right place at the right time
Gain a better understanding of People and HR issues facing organizations today
Illustrate & deal constructively with any performance/behavioral issues at an early stage and ensure maximum contribution from all employees

Who Should Attend?

Essential Skills for the Modern HR Practitioner training course, is ideal for:

Human Resource Professionals as team leader, supervisory and middle management level wishing to advance their career
Managers at all levels who wish to consolidate, refresh and reinforce their knowledge and skills
Ideal for delegates who are intending to move into Human Resource management after a period of experience in line management
Line Managers wishing to develop a more thorough understanding of the key Human Resource practices so that they can manage their team more effectively

Course Outlines:

Building an Effective Foundation

The case for Effective People Management
The role of effective Talent Identification and Selection in helping the business achieve its corporate goals
Creating effective job descriptions, key selection criteria and competencies required to prepare for the process
Assessment centers and selection techniques to achieve better predictive accuracy
Evidence based Behavioral Based Interviews and other assessments
Effective selection and screening methods

Talent Management

Talent Management and productivity goals
Recruiting & Selecting Exceptional Internal and External Talent
Ensuring effective Orientation and Retention of Talent
Role of Employee Engagement and Motivation
Effective Development of Talent
Succession Planning for sustainability and business continuity

Key role of Learning and Development to the success of the organization
Effective Training and Development Solutions
Alignment of Learning and Development with Career Management
Building effective Business Curriculums
Coaching and Mentoring for Managers
Leadership Development for Sustained success

Performance Management

The Performance Management Cycle
Setting Objectives, KPIs and Performance Standards
Holding Effective Review Conversations
Giving and Receiving effective Feedback
Causes of Poor Performance & Dealing with Poor Performance
Performance Management and the Disciplinary Process

Motivation and Recognition

Understanding Motivation in the organizational context
Meaningful objectives and alignment to work
Effective Recognition techniques
Effective Employee Engagement
Workshop Learning reviews
Action planning for Sustainability

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