Laboratory Operations, Analyzers, R&D, R&T
Leadership, Management and Supervisory Skills for Laboratory Personnel (LAMP)

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Leadership, Management and Supervisory Skills for Laboratory Personnel (LAMP) Course
Introduction:
Course Objectives:
By the end of the training, participants will be able to:
- Establish a systematic process for planning work and setting expectations, monitoring performance, developing a capacity for performance and rating and rewarding good performance
- Apply active listening skills: paraphrasing, empathizing, questioning
- Influence individuals over whom one has no immediate reporting relationship
- Develop a team culture of trust, openness, and collaboration
- Provide effective feedback to employees, recognize superior performance and confront inadequate performance
- Coach and mentor others by recognizing and developing a personal coaching style
- Developing techniques for problem-solving and continues improvements
- Exercise key practices and skills for improved communication
Who Should Attend?
This course is intended for all laboratory managers, supervisors, team leaders, senior chemists and scientists and prospective managers who need to develop competencies, skills, abilities, and/or accountability necessary to succeed.
Course Outlines:
- Elements of Supervision and Assessment
- Management Responsibilities in an Organization
- Performance Management: Leading for Greater Results
- Leading Successful Organizational Change
- Effective Listening and Conflict Management
- Problem Solving and Decision Making
- Communication in the Business Environment
- Coaching for Superior Performance in Lab
- Overcoming technical issues and laboratory problems
- Building Blocks for Successful Technical Lab Writing Reports
- Non-technologists working in a technology industry
- Professionals holding management positions in a technology environment