Performance Measurements, Continuous Improvement and Benchmarking
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Performance Measurements, Continuous Improvement and Benchmarking Course
Introduction:
Effective performance management is crucial for businesses. Through a combination of formal and informal processes, it enables organizations to align their employees, resources, and systems with their strategic objectives. It also serves as a dashboard, offering early warnings of potential issues and enabling managers to make necessary adjustments to keep the business on track.
Performance measurement serves as a means to track the activities within your business. It is essential for identifying areas of improvement without undermining the strengths of your business. By selecting the appropriate metrics, you can set yourself on the path to success.
The Performance Measurements, Continuous Improvement, and Benchmarking training course equip participants with the methods, tools, and techniques necessary to enhance performance and productivity. It integrates strategy, operations, and projects through a performance measurement framework that can be applied in traditional environments, as well as enhance Lean and Agile methods when utilized.
Course Objectives:
By the end of this Performance Measurements, Continuous Improvement and Benchmarking Course , participants will be able to:
Explain the benefits of Performance Measurement, Continuous Improvement and Benchmarking
Show how these activities play a part in helping their organization perform at a higher level
Determine methods for generating and implementing effective performance measures
Use a process improvement and benchmarking methods
Integrate performance measures with relevant Lean and Agile tools to increase productivity
Who Should Attend?
Performance Measurements, Continuous Improvement and Benchmarking training course, is ideal for:
- General Managers
- Operational Managers
- Maintenance Managers
- Maintenance & Reliability Engineers
- Technical managers & supervisors
- Quality Managers
Course Outlines:
Performance Measurement: The Starting Point for Improvement
- The Need for Performance Measurement
- The impact of Lean and Agile methods
- Data Use and Abuse: How to use Data Constructively
- Selecting the ‘vital few’ Performance Measures
- Performance measures in Operations and Projects
- Current good practice in Performance Measurement
Using Measurements for Continuous Improvement
- Understanding Variation: The key to understanding performance
- What histograms, run charts and control charts tell us about performance
- The Range and Standard Deviation
- Introduction to Control Charts
- How to Improve a Process
- Problem and Mission Statements
An Overview of Lean and Agile Tools and Techniques
- What are Lean and Agile?
- The key principles of Lean management
- Project failures and the origins of Agile
- The fusion of Lean and Agile approaches – the current state of the art
- Analyzing a Lean and Agile process or project
- Applying the tools and techniques in practice
Benchmarking, Measurement and Improvement
- Benchmarking process and project performance
- Identifying causes of problems, and potential solutions through benchmarking
- Demonstrating the link between a cause and its effect
- Investigating Relationships between Variables
- The role of Knowledge Management
- How the tools integrate with Lean and Agile methods
Running a Successful Benchmarking Project
- Scoping and planning benchmarking study
- Identifying and selecting benchmarking Metrics & Partners
- Running effective Lean and Agile projects and processes
- Integrating performance management with Lean and Agile
- The role of benchmarking in change management