This comprehensive training course is essential for companies aiming to achieve cost reduction and prioritize employee safety. By providing a diverse range of proactive and efficient troubleshooting skills, this course equips participants with the necessary tools to meet these goals. It is widely recognized that technical competence alone is insufficient for ensuring consistent operational performance. Excellent troubleshooting skills are now considered a fundamental requirement for modern industrial companies striving to be "Best-in-Class."

In today's competitive world, optimizing efforts to achieve desired outcomes is crucial. This course empowers delegates with fundamental tools and knowledge to effectively navigate challenges and secure the desired results. By attending this course, participants will gain the necessary skills and understanding to enhance operational performance, reduce costs, and prioritize employee well-being.

Course Objectives:

By the end of this training course, the participants will be able to:

· Appreciate the difference and consequences between pro-active and reactive problem solving

· Develop a structured approach to troubleshooting and problem solving

· Understand continuous improvement in the way you run your processes

· Implement teamwork and leadership principles; support and cooperation practices

· Understand work practices which "allow" success in troubleshooting and problem solving

Who Should Attend?

This training course is suitable for a wide range of professionals but will greatly benefit:

Employees who are responsible for leading and directing people to achieve and improve productivity levels
Those faced with the challenge of solving plant-related problems
Production, Maintenance Engineering, and Process Engineering personnel
Supervisors who are involved in the Operations / Maintenance function
Planners, Coordinators, Engineers, and Technologists

Course Outlines:

Introductory Concepts

Defining the nature of problems
Utilizing a Common Terminology
Techniques introduction
Tools introduction
Levels of Performance Standard
Critical Relationships

Tools & Techniques – Practical Experience

Application of Decision Logic
Practical Maturity Indexing
Relationships Analysis
Problem Analysis and Synthesis
Practical Use of Tools and Techniques
Project selection methods

People Issues

Working practices – empowerment or impairment?
Group dynamics
Individual motivators: External vs. Internal Motivation
Developing Leadership Competence
Managing change via the Transition Matrix

Operator, Maintainer, Designer Interface

Cross-functional problem solving
Development of Maintenance strategy
Life Cycle Analysis, Design for Operation, Design for Maintenance
Variability Analysis
Strategies, Planning, and Protocols
Effect of improved “Fit” between critical parameters in Operations

Open Forum

Concepts, Tools, and Techniques applied to problems
Configuration Management
Commercial Programs
The Critical stages of Data Maturity
Case Studies and Action Plans

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