In this highly interactive training course, participants will gain a comprehensive understanding of how contractor management aligns with Asset Management. They will learn how to effectively select contractors and contract types that align with their sourcing strategy and how to manage and monitor the outcomes. The course will cover various topics, including risk management, safety-health-environment considerations, partnerships, negotiation skills, people management (cultivating employee engagement), and the application of contracts in complex project environments (such as Turnkey contracts and Public-Private Partnerships PPP). By the end of the Contracts Management training course, participants will be equipped with the knowledge and skills necessary to navigate the intricacies of managing contracts successfully.

Course Objectives:

By the end of the course, participants will be able to:

· Explain the basic elements of effective contractor management and its position within asset management

· Evaluate bids and proposals and choose the right contractor

· Identify, evaluate and manage the risks involved (SHE, performance)

· Manage & monitor the contractor performance in an innovative way

· Develop and negotiate contracts

Who Should Attend?

This training program is suitable for a wide range of professionals but will greatly benefit:

Project Management Professionals
Operations & Maintenance Professionals
Reliability, Asset & Plant Professionals
All Professionals involved in Contractor Management
Production & Continuous Improvement Professionals
Contract Management Teams
Facility Management Teams
Shutdown and Turnaround Management Teams
Anyone who wishes to update themselves on Contractor Management
All Professionals negotiating, managing and verifying contracts in maintenance & technical projects

Course Outlines:

Contractor Management Basics

Overview of Contractor Management
How does it relate to Asset Management?
(Out)Sourcing Strategies
Risks Involved – Risk Management & SHE aspects
Grounding the Maintenance Contract with a Risk-Based Maintenance concept – how to keep that knowledge in-house?

Contract Types for Maintenance & Technical Projects

Contracts – Basic Types
Contracts – Complex Types (Turnkey, Design & Construct, Public-Private Partnerships)
Procurement Aspects
Choosing the Right Contractor
Monitoring & Managing Contractor Performance – from traditional penalties & rewards to more innovative ways

Developing the Contract

The Contracting Cycle
Requirements / Service Levels, RAMS Aspects (Reliability Availability Maintainability Safety)
Writing the Contract
Periodic Evaluation & Continuous Improvement – Vendor Management
Partnerships

People Management & Negotiation Aspects

Implementing Contract Management
How to Make It Work by Influencing the Behavior of People
Negotiating the Contract
Negotiation Ploys
Negotiation Tactics & Tips

Final Workshop

In a very interactive workshop, all major topics of this training course will be highlighted and practiced in groups. Major topics will be:

Requirements / Service Levels – defining what you want
Tendering Process
Contractor Selection
Contractor Management – measuring & managing the performance
Negotiation
Evaluation

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