This course provides a comprehensive examination of the most recent revision (2005) of ISO 17025:2017, focusing on its documentation and internal auditing requirements. Participants will gain valuable insights into interpreting the requirements of this laboratory standard and receive a detailed overview of the accreditation process.

The course also covers the design and development of laboratory documents and quality manuals. Participants will learn about the impact of the quality manual on laboratory operations and its overall purpose. The course delves into the necessary information that should be included in the quality manual, the most effective writing style to adopt, and strategies for keeping documents and the quality manual up to date.

Course Objectives:

Upon the successful completion of this course, participants will be able to:

Have a comprehensive look at the latest revision (2005) of the ISO 17025:2017 and its documentation and internal auditing requirements
Gain critical insight on the interpretation of the requirements of this laboratory standard and receive a detailed review of the accreditation process
Learn how to design and develop laboratory documents (SOP) and quality manuals and what information they should contain, what writing style is most effective and how to keep your documents and quality manual up to date
Establish an internal quality audit program as required by ISO 17025:2017, and initiate the sequence of activities involved in scheduling, planning, conducting, reporting on and closing out internal quality audits
Employ effective techniques of auditing and develop the auditing procedures, scheduling and recording systems needed to sustain the auditing program
Receive practical instructions on the development, implementation and long-term maintenance of an effective laboratory quality system in compliance with the requirements of ISO 17025:2017
Go back to your laboratory equipped with an outstanding manual that includes typical SOPs that can be modified and used within your laboratory

Who Should Attend?

This course is suitable for Laboratory Managers, Superintendents, Supervisors, Chemists, Analysts, and Technicians. Further, this workshop will be of great value for Quality Managers, Quality Engineers, Quality Auditors, and Management Representatives.

Course Outlines:

Overview of ISO/IEC 17025 requirements
Understanding the difference between quality system registration and accreditation
Coordinating a quality management system audit against ISO/IEC 17025
Constructing an audit program and prepare audit checklists
Learning effective auditing techniques
Preparing non-compliance statements
Evaluating the significance of audit findings
Methods for improving communication skills
How to report the findings and conclusions
Developing and implementing corrective action programs
Evaluating corrective action and understand customer notification requirements
How to effectively follow-up audit findings to recognize a nonconformity

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