In order to remain competitive in a customer-driven market, organizations have recognized the importance of enhancing customer satisfaction through system improvements. As a result, many organizations opt to obtain ISO 9000 certification. Conducting Internal Quality Audits (IQAs) is a mandatory requirement both before and after receiving ISO 9000 certification. It is widely acknowledged and experienced worldwide that a robust internal audit strengthens the systems within an organization. Therefore, organizations require skilled team members who can proficiently conduct internal audits, successfully navigate certification and surveillance audits, and derive maximum benefits from the Quality System.

Course Objectives:

Training Methodology Combinations of various techniques like Live Discussions, Brain Storming, Case Studies, Exercises, Readings, Sharing of Practical Experiences shall be used in this highly interactive workshop.

Who Should Attend?

Anyone working in ISO 9000 certified organization (or going for certification) can participate in this training. This course is a must for all staff members from technical & non-technical departments who are responsible for maintaining ISO systems effectively and involved in conducting Internal Quality Audit in the Organization like MR, Department Heads, Managers, Engineers, Officers, Supervisors, Executives and even Top Management from Manufacturing, Service or Trading organizations.

Course Outlines:

Changes in ISO 9001:2008 as compared to ISO 9001:2000
Overview of ISO 9000 QMS.
Important Areas to be focused during Implementation.
Detailed Discussion and explanation of entire standard.
Linkage of all clauses to existing departments of organization.
Introduction, Need, Plan & Conduct of IQA based on ISO 19011:2002.
Terminologies used in IQA
Process Approach based Audit - the Latest trend in global auditing practice.
Overview on preparation of checklist.
Skills required for a good Auditor.
Test for 60 Minutes.

Filters