This training provides a thorough examination of the updated ISO 17025 and its documentation and internal auditing prerequisites. You will acquire essential knowledge about interpreting the requirements of this laboratory standard and receive a comprehensive review of the accreditation process. Furthermore, you will learn to design and create laboratory documents and quality manuals, understanding their impact on laboratory operations and their purpose. The course also covers effective writing styles, essential content, and strategies for maintaining up-to-date documents and quality manuals.

Course Objectives:

This highly participative course provides comprehensive instruction on auditing quality management systems. Reference is made to the international standards on quality management systems, ISO 9000 and ISO/IEC 17025. The training concentrates primarily on external audits, such as supplier and third-party audits.

Who Should Attend?

This training is suitable for Laboratory Managers, Superintendents, Supervisors, Chemists, Analysts, and Technicians. Further, this workshop will be of great value for Quality Managers, Quality Engineers, Quality Auditors, and Management Representatives.

Individuals wishing to perform audits to ISO/IEC 17025
Laboratory managers and supervisors
Companies seeking ISO/IEC 17025 accreditation
Companies that recognize the value of operating effective laboratory management systems
Registrar/Accreditation body Auditors
Existing (ISO/QS-9000) auditors who are looking to expand their skills in the area of laboratory practices
Supplier quality auditors wishing to evaluate laboratory service suppliers, including calibration suppliers

Course Outlines:

Key Session Topics:

Overview of ISO/IEC 17025 requirements
Understanding the difference between quality system registration and accreditation
Coordinating a quality management system audit against ISO/IEC 17025
Constructing an audit program and prepare audit checklists
Learning effective auditing techniques
Preparing non-compliance statements
Evaluating the significance of audit findings
Methods for improving communication skills
How to report the findings and conclusions
Developing and implementing corrective action programs
Evaluating corrective action and understand customer notification requirements
How to effectively follow-up audit findings to recognize a nonconformity

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