We'll address both qualitative and quantitative safety metrics. In order to identify areas for safety improvement, participants will gain knowledge of leading and trailing indicators. Delegates will also gain knowledge of composite formulations, system audits, statistical and partial maintenance productivity indices, and economic and technical ratios. Not every operational activity can be measured using the same set of metrics. Because of this, this course adopts a "adaptive" methodology, emphasizing more on applying metrics that are most appropriate for your operations. In-depth work sessions and case studies will be held to give industry peers a forum for knowledge sharing.

Course Objectives:

Safety Metrics & Measures:

IDENTIFY leading and lagging indicators to sustain safety standards within your company
DEVELOP both retrospective and prospective way of looking at safety through measurable incident indicators
INTEGRATE measurable metrics that best-fit your safety system
BENCHMARK to best industry practices and evaluate how to adapt these metrics to current process safety programs
KNOW what types of data are used for safety measurements and their implications

Behavior-Based Safety:

GAIN thorough understanding of the basic elements of BBS and how it can be applied in your team
INTEGRATE application of BBS framework in improving and upholding optimum safety standards and work productivity
STRUCTURE BBS into measurable parameters in terms of safety improvements and performance efficiency
UNDERSTAND the human behavior and LEARN how to manage that behavior
IMPROVE employee “buy in” to workplace issues & OVERCOME the “us & them” attitude within an organization
APPLY workforce management procedures that support good moral
PROMOTE teamwork as a means of improving productivity and cost reduction

Who Should Attend?

This training is specially designed for those who are involved with safety systems management, operations & maintenance safety management, and safety monitoring and reporting:

HSE Managers/Engineers/Executives
Project Managers/Engineers/Executives
HR & Training Managers/Executives
Operations Managers/Engineers
Safety Engineers
Team Leaders & Department Heads

Course Outlines:

Purpose of Workshop on Metrics and Measurements
Why do we take measurements?
Common Forms of Measurements
Common Errors in Measurements
Management Science and the Drive to Measure
Types of Measurements
Tools Used in Measurements
Types of Lagging Indicators (Retrospective)
Types of Leading Indicators (Prospective)
Work Session: Share key measures and metrics used by your company. Critique what you see that could be improved in how measurements and metrics are implemented.

Review of Work Session:
Group discussion on current safety metrics implemented in your company.
Near-Miss Management
Rate Adjusted Metrics
Industry Process Safety Metrics & Their Implications
Frequency of Data Measurement
Representing and Sharing Data
Significance and Data Analysis
When Management Fails to Understand or Misleads
When Stakeholders Fail to Understand or Encourages
How Corporate Structures address and work with Measures
Process Industry Trends in Metrics and Measures
Work Session: Using tools learned today, analyze your most serious measurement challenge, and come to Day 3 prepared to discuss your potential solution to the problem you face. Be prepared to discuss this with the entire class. Change any descriptors as needed to assure confidentiality.

Using an example of how the US Chemical Safety Board uses metrics to improve
Continuous Improvement
Continuous Improvement Case Studies
Using Data to Set Goals
Choosing a CI System
Next Steps for Your Firm’s Metrics and Measurements Effort
Summary & Conclusion

Foundation of Behavior-Based Safety (BBS)
Safety Culture & Behavior-Based Safety
Behavioral Safety Process
Behavioral Analysis & Change Program
BBS & Leaders
BBS Systems
Continuous Improvement & BBS
Goal Setting for BBS System
BBS & Your Company’s Values & Principles
Case Study: Review of the Texas City Explosion of 2005 and identify the Indicators

BBS & Your Standards of Operation (Observing & Intervention)
Identifying Patterns in Behavioral Recordings
Case Study 2: Deepwater Horizon – What elements of BBS were present and were missing?
Holding Management Accountable & Leaders Involvement
BBS & HR System
Key Safety Systems Need to Support the Change
Evaluating the Tactics in Motivating Behavior
Developing your Personalized Plan for Improving BBS Work Session: Map out your next steps “Back At”

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