Health, Safety, Security and Environment
Security Skills Development (Supervisor Level)
Select Other "city & date"
Security Skills Development (Supervisor Level) Course
Introduction:
Course Objectives:
By the end of the course, participants will be able to:
- Demonstrate and explain the skills and duties of a confident security officer
- Explain the relevant legislation/law that impacts the work of a security officer
- Explain the importance of emergency procedures within the workplace
- List the safety principles, procedures, and policies, which are required within the workplace
- Apply good communication, customer care, and negotiating skills
- Apply to search, patrolling, and scene preservation skills
- Describe the use of access and egress control within the security officer role
Who Should Attend?
Security officers, managers, team leaders, and other individuals who require the skills and duties to perform or manage security roles within the workplace.
Course Outlines:
Introduction to the duties and skills of a security officer
- Roles and responsibilities of a security officer
- Health and safety
- Awareness of the law
- Emergency procedures
- Fire safety
- Security procedures and policy
Specific duties, skills, and responsibilities of a security officer
- Crime prevention
- Access and egress control
- Patrolling
- Searching skills
- Vehicles
- Premises
- Persons
- Surveillance
- Children, vulnerable people, and disabled people safety
- Drugs awareness
- Counter-terrorism
- Licensing
- Scene preservation
- Risk assessments
- Threat assessments
- Electronic and physical protection systems
- Crowd management and control
Conflict management
- Communication skills
- Introduction to conflict management skills
- Emotional responses
- Preventing conflict situations
- Managing conflict situations
- Learning from conflict situations
Physical intervention
- Physical barriers, lighting, protection, scanning equipment
- Medical considerations
- Legal considerations
- Law and self-defense (use of force)
- Disengagement skills
- Escorting skills
- Holding and positioning skills
- Walk drills
- Physical defense skills
Writing reports and briefs
- Introduction to incident investigation
- Basic patrol reports
- Notebooks, logbooks, equipment registers and record-keeping