Enroll with us and become a certified Six Sigma practitioner, joining the ranks of the numerous professionals we have successfully trained over the past two decades. Six Sigma is a widely recognized methodology for enhancing processes and driving business transformation. In this training program, participants will gain a comprehensive understanding of the Define, Measure, Analyze, Improve, and Control (DMAIC) framework, as well as the ability to create a project charter. They will also acquire knowledge of quality tools and statistical techniques that will enable them to articulate problem statements and translate them into measurable objectives. Moreover, participants will receive the necessary tools to evaluate their organization's preparedness for initiating Six Sigma projects.

Course Objectives:

By the end of the Understanding and Implementing Six Sigma Training Course, you will be able to :

Define and understand Six Sigma and why it is necessary to sustain business improvement.
Apply the DMAIC problem-solving method.
Explain the role of Six Sigma in customer service and continual improvement.
Explain how to implement and deploy Six Sigma (Yellow Belt level).
Assess organization readiness to launch a Six Sigma project.
Improve processes using DMAIC Six Sigma (variation removal) and Lean approach (waste removal)
Discuss Six Sigma and why it is necessary to sustain business improvement
Apply and implement the Define, Measure, Analyze, Improve and Control problem-solving methodology
Collect and analyze data appropriately using various tools in Minitab
Apply various tools usually used in a Six Sigma project
Understand how to scope a project and build a business case for management to deploy Six Sigma

Who Should Attend?

Managers, supervisors, and professionals who wish to understand Six Sigma, its use, and how it relates to work and business improvement. Also, managers, supervisors, and professionals who wish to fully utilize the Six Sigma approach in their organizations become certified professionals and learn how Six Sigma relates to work and business improvement.

Course Outlines:

Introduction of Quality

What is Quality and History of Quality
Benefits of Quality Systems
Meet the ISO 9000 Family
Cost of Poor Quality
Evolution of Quality Management
Quality Management Principles and Six Sigma
Quality Maturity Ladder

Definitions of Six Sigma

What is Six Sigma and What Does Sigma Mean?
History of Six Sigma
Why Should Organizations Use Six Sigma?
Savings from Six Sigma
Six Sigma as an Improvement Strategy

Six Sigma in Customer Service

Effects of Six Sigma on Customer Satisfaction and VOC
Levels of Sigma Performance
The Kano Model and Quality Function Deployment
The Fruit of Six Sigma

Implementing Six Sigma

The Methodology
The DMAIC Stages (Define, Measure, Analyze, Improve, and Control)
Roles for Managers and Employees
Six Sigma and Lean
Roles of Green Belts and Black Belts

Problem-Solving Using Six Sigma

Six Sigma Tool Box
Control Charts
Pareto Charts
Cause and Effect Diagrams
Why-Why Diagrams
Scatter Diagrams
The Turtle Diagram

Statistical Analysis in Six Sigma

Sigma as a Metric
Sources of Variation
Calculation of Process Capability and Sigma Level
The Commute Example
Software Used in the Analysis

Deployment of Six Sigma

Project Selection and Charter Importance
Leadership and Employee Involvement

Corporate Commitment: 10 Questions for Leaders

Selection of Six Sigma Projects: Guidelines
Characteristics of a Successful Six Sigma Project
Sources of High Impact Opportunities
Characteristics of Projects to Avoid

Six Sigma – Improve and Control Phases

Introduction to Graphing

Scatter plots
Process Modeling Regression
Advanced Process Modeling
Designing Experiments
Six Sigma Control Plans
Evaluating and selecting solutions
Introduction to Hypothesis Testing
Pilot testing
Project closeout/handovers

Lean Thinking and Six Sigma

Defining Lean
Lean thinking principles
Types of waste (MUDA)

Filters