Understanding Facilities Management
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Understanding Facilities Management Course
Introduction:
In order to get the most out of your facilities within the constraints of prices, performance, and other significant elements over the duration of their lifetime, this course will teach you how to establish, operate, manage, and continuously improve your facility department. This engaging training aims to improve a delegate's ability to manage company assets and facility personnel while reducing risk exposure at work. This course offers the most recent thinking in the field of facilities management (FM), strikes the ideal balance between asset performance (functionality, availability, reliability, and safety), addresses specific problems that arise in the field, and applies best practices while talking about practical solutions.
Course Objectives:
By the end of this course, participants will be able to:
- Understand the basics of facilities management
- Understand how to draw up a preventive maintenance concept, based on risk
- Develop strategies to decide when and what to outsource
- Understand the different contract types
- Identify and monitor the facilities management-processes performance
Who Should Attend?
This course is suitable for a wide range of professionals but will greatly benefit: Professionals who are responsible for the management, operation, and maintenance of facilities (buildings, production facilities, utilities, power and water distributions networks landscaping, etc.). Professionals aiming to update themselves on the basic elements, best practices, and implementation aspects of facilities management would benefit from attending this course.
Course Outlines:
An overview of Facilities Management
- The Facilities Management process in general
- Facilities Management as a business within a business
- Facilities phases, planning and realization
- The relation between Facilities Management and Asset Management
- Facilities Roles, the current state of your Facilities Management processes
The Basic Elements of Facilities Management
- Types of planning
- Strategic and annual planning, Life Cycle Cost principles
- Budgeting principles
- Disaster recovery plans
- Maintenance concepts
- Work planning and control, performance management regarding the workflow
Preventive Maintenance and Maintenance Strategy
- Understanding RISK
- Risk-Based Maintenance, the methodology
- Steps in developing an effective & risk-based maintenance strategy
- Typical inspection and maintenance tasks for utilities
Outsourcing and Contracting
- What to outsource and what not
- Choosing the right contractor
- How to manage this
- Contract types
- The contracting cycle
- Service Level Agreements
Performance Monitoring and Bench Marking
- Continuous improvement
- Target setting as a starting point
- Monitoring performance: development and use of Key Performance Indicators
- The Facilities Management Balanced Scorecard (FMBSC)
- Assessments, audits and benchmarking; a practical exercise in auditing
- Course review/Wrap up